Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as:

• Name, email address, and contact information
• Billing and shipping addresses
• Payment information (processed securely through our payment provider)
• Photos you upload for figurine creation
• Communications between you and Memory in 3D

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your order status
• Send you technical notices and support messages
• Respond to your comments and questions
• With your consent, send you marketing communications
• Improve our services and develop new features

3. Photo Privacy

Your photos are treated with the utmost privacy and security:

• Photos are stored securely and accessed only for order fulfillment
• We never share your photos with third parties without consent
• Photos are retained for order history and potential reorders
• You may request deletion of your photos at any time

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. All payment transactions are encrypted using SSL technology.

5. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

6. Third-Party Services

We may employ third-party companies and individuals to facilitate our service, provide service on our behalf, or assist us in analyzing how our service is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict our use of your information
• Withdraw consent where we rely on consent to process your information

8. Children's Privacy

Our services are not directed to individuals under 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

9. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at: